PLATFORM Terms OF SERVICE

Last Updated: December 31, 2025

Please read these terms carefully. By creating an account or using the Platform, you agree to be bound by these Terms of Service.

This agreement contains a MANDATORY ARBITRATION CLAUSE, CLASS ACTION WAIVER, and JURY TRIAL WAIVER. Please review the Dispute Resolution section carefully.


1. DEFINITIONS AND INTRODUCTION

1.1 Definitions

In these Terms of Service ("Terms" or "Agreement"):

"Account" means your registered account to access the Platform.

"Account Holder" means the individual or business entity that registers for and maintains an Account.

"Content" means training materials, templates, guides, videos, text, workflows, automations, and other resources provided by Enable Institute through the Platform.

"Enable Institute" (also known as "Made to Enable"), "Company," "We," "Us," or "Our" refers to Enable Institute, the operator of the Platform, Website, and Programs.

"Enable Institute Assets" means any templates, workflows, automations, funnels, training materials, or system configurations provided by Enable Institute.

"Platform" refers to the software platform, tools, training, and services provided by Enable Institute under these Terms, currently accessible at member login or such other URL as we may designate from time to time. The Platform is built upon third-party infrastructure including the HighLevel platform ("Underlying Platform").

"Services" means all features, functionality, training, coaching, support, and services provided through or in connection with the Platform.

"Support Provider" means third-party support services authorized by Enable Institute to provide technical support, including but not limited to HL Pro Tools.

"Usage Fees" means fees charged based on actual usage of certain Platform features, including but not limited to messaging, email, phone calls, and AI tools.

"User Content" means content, data, and materials you create, upload, or store on the Platform.

"You," "Your," or "User" refers to the individual or business entity accessing or using the Platform.

"Enable Institute" and "Made to Enable" refers to the company operating the Website, Platform, and Programs.

1.2 Acceptance of Terms

By creating an Account, accessing, or using the Platform, you represent that:

You have read, understand, and agree to be bound by these Terms;

You are at least 18 years of age;

You have the legal capacity to enter into a binding contract;

The information you provide during registration is true, accurate, and complete; and

If accepting on behalf of a business entity, you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, do not create an Account or use the Platform.

1.3 Additional Policies

Your use of the Platform is also governed by our Privacy Policy, available at https://www.enableinstitute.com/privacy, which is incorporated into these Terms by reference.​
Your use of the Platform is also subject to the terms of service and policies of the Underlying Platform provider (HighLevel), available at https://www.gohighlevel.com/terms-of-service. By using the Platform, you agree to comply with all applicable Underlying Platform terms.​
Your participation in Enable Institute training, coaching, retreats, and other Programs is also governed by our Terms & Conditions for Programs, available at https://www.enableinstitute.com/terms, which are incorporated into this Agreement by reference.

2. DESCRIPTION OF SERVICES

2.1 Platform Features

The Platform provides access to business management tools including, but not limited to:

Website and funnel builder

Email marketing

Customer Relationship Management (CRM)

Booking and scheduling

Payment processing

Marketing automations

Forms and surveys

AI-powered tools

2.2 Training and Support

Your subscription includes:

One (1) onboarding session

Access to video training library

Monthly small-group coaching calls

24/7 platform technical support (provided through Support Provider)

Async coaching thread access

Template drops throughout the year

2.3 Account Limitations

Each subscription entitles you to one (1) Account for your own business use. The Platform is intended for your business operations only. You may not:

Resell, sublicense, or provide Platform access to third parties

Host client businesses within your Account

Use one Account for multiple separate businesses

If you operate an agency or serve multiple clients, each client must have their own separate Account.

2.4 Support Services Limitations

Platform technical support is provided through third-party support services ("Support Provider"), including but not limited to HL Pro Tools. You acknowledge and agree that:

Support Provider staff may access your Account solely to assist with troubleshooting and resolving issues

You authorize Enable Institute to share your Account information with Support Provider as necessary to provide support services

Support is advisory in nature and does not guarantee specific outcomes

Support staff provide guidance and troubleshooting assistance but do not have authority to make changes to your Account without your direction

You are responsible for implementing any suggested solutions

Neither Enable Institute nor Support Provider is liable for consequences arising from your implementation of support recommendations

Support does not include custom development, done-for-you services, or professional advice (legal, tax, medical, etc.)

For complex business, legal, tax, or technical matters, you should consult qualified professionals

Support availability and response times are not guaranteed. We reserve the right to change Support Providers at any time without notice. We reserve the right to limit support access or to refuse support for matters outside the intended scope of Services.

3. FEES AND PAYMENT

3.1 Subscription Fees

Access to the Platform requires payment of subscription fees as follows:

Monthly (Non-Members): $159 per month, billed monthly in advance.

Monthly (Members): $59 per month, billed monthly in advance. Member pricing is available to individuals who have purchased an Enable Institute membership at www.madetoenable.com/membership and whose membership remains active and in good standing. If your membership ends or lapses, your Platform subscription will automatically continue at the non-member rate ($159/month) unless cancelled.

Special promotional pricing or discounts may be offered at our discretion and are subject to specific terms communicated at the time of offer.

3.2 Usage Fees

In addition to subscription fees, certain Platform features incur usage-based fees ("Usage Fees"). These fees are passed through to you based on actual usage. Usage Fees include, but are not limited to:

Communication Services:

Email sending

SMS/MMS text messaging

Phone calls (inbound and outbound)

Voicemail drops

AI Tools:

Conversation AI

Content AI

AI-powered workflows

Other AI features as they become available

Premium Features:

Premium workflow actions

Premium integrations

Additional storage beyond included limits

Other premium features as designated

Usage Fee rates are subject to change based on carrier and provider pricing. Current rates are available within your Account dashboard.
For example, at current rates, a $10 credit may cover more than 10,000 emails or over 1,000 text messages, but actual coverage varies based on providers, message type, and other factors.

3.3 Wallet System

Your Account includes a digital wallet for Usage Fees. We may require you to maintain a minimum wallet balance (for example, $10 USD) to ensure that Usage Fees can be paid.
When your wallet balance falls below the minimum threshold set in your Account, we will automatically charge the payment method on file to replenish your wallet to the auto‑recharge amount you select or that we communicate to you.​​
Unused credits roll over month‑to‑month as long as your subscription remains active. Any unused wallet balance is non‑refundable. By using the Platform, you authorize Enable Institute to make automatic charges to maintain your wallet balance and pay Usage Fees.

3.4 Auto-Renewal

Your subscription will automatically renew at the end of each billing period at the then‑current rates, and your payment method will be charged without further authorization from you.
By starting a subscription, you authorize us to charge your payment method on a recurring basis until you cancel in accordance with Section 4. You may cancel auto‑renewal at any time by following the cancellation procedures in Section 4.

3.5 Late Payments and Account Suspension

If your payment method is declined, your Account will be immediately paused to prevent additional Usage Fees from accruing.

During suspension:

Access to the Platform will be restricted or disabled

Messaging, email, automations, and all usage-based features will be paused

Scheduled appointments, workflows, and integrations will be interrupted

Your data will be retained but inaccessible

No additional Usage Fees will accrue while paused

We will attempt to process payment for up to 7 business days. Access will be restored once payment is successfully processed.

You agree to pay any outstanding amounts plus costs incurred to collect overdue balances, including reasonable attorney fees.

Enable Institute reserves the right to terminate Accounts for non-payment after thirty (30) days of suspension, and to delete all associated data.

3.6 Taxes

All fees are exclusive of applicable taxes. You are responsible for all taxes associated with your use of the Platform, excluding taxes based on our net income. We reserve the right to add applicable taxes to your invoice as legally required.

4. CANCELLATION AND TERMINATION

4.1 No Refunds

All fees are non-refundable. This includes subscription fees, Usage Fees, and any other charges. No refunds or credits will be issued for partial months, unused features, or unused wallet balances.

4.2 Cancellation by You

You may cancel your subscription at any time by:
Email: Sending a cancellation request to [email protected] with at least seven (7) days' notice before your next billing date; OR
In‑App: Using the cancellation feature within your Account settings (if available), with at least seven (7) days' notice before your next billing date.
Cancellation is not complete until you receive a written confirmation email from Enable Institute. If you do not receive confirmation within five (5) business days of your request, please contact us to verify your request was received.
Cancellation requests received less than 7 days before your billing date will take effect in the following billing cycle, and you will be charged for one additional billing period. Any unused wallet balance at the time of cancellation is non‑refundable.
Upon confirmed cancellation:
You will retain access to the Platform until the end of your current paid billing period.
No further subscription charges will be made after the current billing period ends.
Usage‑based features remain active until your access ends; you are responsible for any Usage Fees incurred.
Your Account will be deactivated at the end of the billing period.

4.3 Data Responsibility Upon Cancellation

You are solely responsible for exporting and downloading your data before cancelling your Account.

Prior to cancellation, you should:

Export your contacts and CRM data using the Platform's export features

Download any User Content you wish to retain

Save copies of any reports, analytics, or records you need

Upon cancellation:

Your access to the Platform will end at the close of your billing period

We are under no obligation to retain, export, or provide your data after cancellation

Enable Institute is not responsible for any data loss resulting from your failure to export data prior to cancellation

Important: Enable Institute Assets (templates, workflows, automations, training materials, and system configurations) are NOT exportable and remain the sole property of Enable Institute.

4.4 Transfer to HighLevel Direct

You may request to transfer your Account and data to a direct HighLevel subscription at any time. Upon approved transfer:

You will become responsible for all HighLevel fees (currently $97/month or as then-current), Usage Fees, and compliance with HighLevel's Terms of Service

Enable Institute will have no further responsibility for your Account, data, support, or Platform access

You will no longer have access to Enable Institute training, coaching, templates, or support services

Enable Institute Assets installed in your Account may NOT be transferred and must be removed prior to transfer or recreated independently

Enable Institute is not responsible for any data loss, service interruption, or issues arising from the transfer process

To request a transfer, contact [email protected]. Transfer requests are subject to our approval and may take up to fourteen (14) business days to process.

4.5 Discontinuation of Platform

Enable Institute reserves the right to discontinue the Platform at any time, with or without cause.

In the event we discontinue the Platform:

We will provide at least thirty (30) days' notice to active subscribers when reasonably practicable

You will have the option to transfer your Account to a direct HighLevel subscription (you will become responsible for HighLevel fees, currently $97/month or as then-current)

We will make reasonable efforts to communicate data export instructions

Enable Institute Assets (templates, workflows, training materials) will NOT be transferred

We shall not be liable for any damages, losses, or inconvenience caused by discontinuation of the Platform.

4.6 Paused Plans

Enable Institute may, at its sole discretion, offer the option to pause your subscription while retaining your data on the Platform ("Paused Plan").

If you participate in a Paused Plan:

A reduced monthly fee may apply to maintain data storage (as communicated at the time of pausing)

You will NOT have access to log into your Account or use Platform features

All messaging, automations, workflows, and integrations will be disabled

Your data will be retained but inaccessible during the pause period

Usage Fees will not accrue while paused

You may be required to disconnect payment processors, domains, and third-party integrations

Reactivation:

You may reactivate your Account at any time by resuming full subscription payments

Upon reactivation, you will need to reconnect any disconnected integrations

We do not guarantee that all previous configurations will function identically after reactivation

Limits:

Paused Plans are limited to a maximum duration of six (6) months, after which your Account may be terminated and data deleted

Paused Plans are not available for Accounts with outstanding balances

Enable Institute reserves the right to discontinue Paused Plan offerings at any time

To request a Paused Plan, contact [email protected]. Paused Plan availability is subject to approval.

4.7 Termination by Us

We may suspend or terminate your access to the Platform immediately, with or without notice, for any reason, including but not limited to:

Violation of these Terms

Non-payment of fees

Fraudulent, abusive, or illegal activity

Violation of the Acceptable Use Policy

Upon request by law enforcement or government agencies

Extended periods of inactivity (90 days or more)

Discontinuation of the Platform

4.8 Effect of Termination

Upon termination for any reason:

Your license to use the Platform immediately ends

You must cease all use of the Platform

Your data may be deleted without further notice

You remain liable for any outstanding fees

Sections that by their nature should survive termination shall survive, including but not limited to Sections 7 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), and 13 (Dispute Resolution)

5. DEDICATED SENDING DOMAIN REQUIREMENT

5.1 Requirement

You are required to configure a dedicated sending domain for all email communications sent through the Platform. Failure to configure a dedicated sending domain may result in emails being sent from our domain, which is not permitted.

5.2 Configuration Requirements

You must properly configure the following for your dedicated sending domain:

SPF (Sender Policy Framework): Authorizes the Platform to send emails on behalf of your domain

DKIM (DomainKeys Identified Mail): Provides email authentication

DMARC (Domain-based Message Authentication, Reporting, and Conformance): Specifies how receiving servers should handle emails that fail authentication checks

5.3 Your Responsibility

You are solely responsible for:

Owning or having authorization to use the sending domain

Properly configuring all required DNS records

Maintaining your sender reputation

Complying with all email deliverability best practices

Avoiding spam traps and maintaining clean email lists

Obtaining proper consent from all email recipients

We reserve the right to suspend your email sending capabilities if you fail to maintain a dedicated sending domain or if your sending practices negatively impact Platform deliverability.

6. ACCEPTABLE USE AND PROHIBITED CONDUCT

6.1 Intended Use

The Platform is designed for legitimate business operations by service providers, consultants, and operations professionals. You agree to use the Platform only for lawful purposes and in accordance with these Terms.

6.2 Prohibited Industries and Content

You may not use the Platform for businesses or activities involving:

Adult content, pornography, or sexually explicit material

Gambling, betting, or casino services

Illegal drugs or controlled substances

Weapons, firearms, or ammunition sales

Multi-level marketing (MLM) or pyramid schemes

Cryptocurrency trading platforms or initial coin offerings (ICOs)

Payday lending or predatory financial services

Hate speech or content promoting discrimination

Any illegal activity or activity that facilitates illegal conduct

6.3 Competitor Restriction

Competing HighLevel agency owners, white-label resellers, or their employees, contractors, or affiliates are prohibited from subscribing to or using the Platform.

If we determine, in our sole discretion, that you are a competing HighLevel agency or reseller, we reserve the right to terminate your Account immediately without refund.

6.4 Outside Assistants and Virtual Assistants

You may grant limited access to outside assistants, virtual assistants, or contractors to work within your Account.
You are fully responsible for all actions taken by outside assistants within your Account, and all such assistants must comply with these Terms.​
We reserve the right to limit or revoke outside assistant access if we determine, in our sole discretion, that such access poses a risk to Platform security, data protection, or other Users.

6.5 Prohibited Conduct

You agree not to:

Violate any applicable law, regulation, or third-party rights

Send spam, unsolicited messages, or engage in phishing

Harvest or collect user information without consent

Impersonate any person or entity

Interfere with or disrupt the Platform or its infrastructure

Attempt to gain unauthorized access to any systems or data

Use the Platform to transmit malware, viruses, or harmful code

Reverse engineer, decompile, or attempt to extract source code

Resell, sublicense, or provide access to the Platform to third parties

Use automated systems (bots, scrapers) except as expressly permitted

Share Content or training materials with anyone who has not purchased access

Export or transfer Enable Institute Assets to any other platform, including other HighLevel ecosystems

Engage in any activity that could damage our reputation or the Platform

6.6 Communication Compliance

You are solely responsible for compliance with all laws governing electronic communications, including but not limited to:

CAN-SPAM Act

Telephone Consumer Protection Act (TCPA)

General Data Protection Regulation (GDPR), if applicable

Canada's Anti-Spam Legislation (CASL), if applicable

All state and local telemarketing and communication laws

You must obtain all necessary consents before sending any communications through the Platform.

6.7 Enforcement

We reserve the right to investigate violations and take appropriate action, including suspending or terminating your Account, without refund, for any violation of these Terms.

7. INTELLECTUAL PROPERTY

7.1 Platform Ownership

The Platform, including all software, Content, features, functionality, training materials, templates, workflows, and automations, is owned by Enable Institute and/or its licensors. Nothing in these Terms grants you any ownership rights in the Platform or any Enable Institute Assets.

7.2 License to Use

Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business purposes during your active subscription period.

This license is personal to you and may not be assigned, sublicensed, or transferred to anyone else without our express written consent.

7.3 Enable Institute Assets

Any templates, workflows, automations, funnels, training materials, or system configurations provided by Enable Institute ("Enable Institute Assets") remain the sole intellectual property of Enable Institute.

Upon cancellation, termination, or transfer of your Account:

Enable Institute Assets may NOT be exported, copied, or transferred to another platform (including other HighLevel ecosystems)

You may not share, resell, or distribute Enable Institute Assets

You retain ownership only of your own User Content (contacts, customer data, and content you personally created)

7.4 Non-Transferability

You acknowledge and agree that:

All Content, training materials, and Enable Institute Assets are provided exclusively for use within the Platform

Nothing inside the Platform is transferable to any other HighLevel ecosystem, software platform, or domain

You may not export Enable Institute Assets to another HighLevel ecosystem or any other outside software, ecosystem, funnel builder, or domain

Enable Institute is under no obligation to assist you in transferring Enable Institute Assets outside the Platform

7.5 User Content

You retain ownership of all content, data, and materials you create, upload, or store on the Platform ("User Content").

You grant Enable Institute a license to use, store, process, and display User Content solely to provide the Platform Services to you.

You represent and warrant that:

You own or have the necessary rights to all User Content

User Content does not infringe any third-party intellectual property rights

User Content complies with these Terms and all applicable laws

7.6 Feedback

Any suggestions, ideas, or feedback you provide about the Platform may be used by us without any obligation to compensate you. You grant us a perpetual, irrevocable, royalty-free license to use any feedback for any purpose.

7.7 Copyright Infringement (DMCA)

A. General Policy

Enable Institute respects intellectual property rights. Under the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), if we have a good faith belief that any content on the Platform infringes copyrights, we reserve the right to remove, block, or disable access to such content without prior notice.

B. Reporting Copyright Infringement

If you believe content on the Platform infringes your copyright, send a notice to our designated agent containing:

A physical or electronic signature of the copyright owner or authorized representative

Identification of the copyrighted work claimed to be infringed

Identification and location (URL) of the allegedly infringing material

Your contact information (address, phone number, email)

A statement that you have a good faith belief the use is not authorized

A statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner

Send DMCA notices to:
Enable Institute

ATTN: DMCA Agent

13601 W McMillan Rd, STE 102 #371

Boise, Idaho, 83713

[email protected]

C. Counter-Notification

If your content was removed and you believe it was removed in error, you may submit a counter-notification containing:

Your physical or electronic signature

Identification of the removed content and its prior location

A statement under penalty of perjury that you believe the content was removed by mistake or misidentification

Your name, address, phone number

A statement consenting to jurisdiction of federal court in Idaho and accepting service of process from the complainant

D. Repeat Infringers

We may terminate Accounts of Users who are repeat copyright infringers.

8. UNDERLYING PLATFORM AND THIRD-PARTY INFRASTRUCTURE

8.1 Platform Infrastructure Acknowledgment

You acknowledge and agree that the Platform is built upon and powered by third-party software infrastructure, including the HighLevel platform ("Underlying Platform"). The availability, functionality, and performance of the Platform are dependent upon the Underlying Platform and other third-party service providers.

8.2 No Liability for Underlying Platform

Enable Institute is not responsible for and disclaims all liability related to:

Outages, downtime, or unavailability of the Underlying Platform

Errors, bugs, or defects in the Underlying Platform

Changes, modifications, or discontinuation of Underlying Platform features

Data loss or corruption caused by the Underlying Platform

Security breaches originating from the Underlying Platform

Performance issues or slowdowns of the Underlying Platform

Any acts or omissions of the Underlying Platform provider

8.3 Platform Changes

The Underlying Platform provider may make changes to features, functionality, or availability at any time without notice to us or to you. We do not control these changes and are not liable for any impact they may have on your use of the Platform.

We will make reasonable efforts to communicate significant changes when we become aware of them, but we do not guarantee advance notice.

8.4 Service Interruptions

You acknowledge that service interruptions may occur due to:

Scheduled or unscheduled maintenance of the Underlying Platform

Technical failures beyond our control

Internet or telecommunications outages

Force majeure events

Actions by third-party service providers

We shall not be liable for any damages, losses, or inconvenience caused by such interruptions.

8.5 No Service Level Agreement

Unless separately agreed in writing, Enable Institute does not provide any service level agreement (SLA) or uptime guarantee. The Platform is provided on an "as available" basis.

9. THIRD-PARTY SERVICES

9.1 Third-Party Integrations

The Platform may integrate with or provide access to third-party services, including but not limited to payment processors, email providers, calendar services, and social media platforms. Your use of third-party services is subject to their respective terms and privacy policies.

9.2 Payment Processing

Payment processing services are provided through third-party payment processors (such as Stripe). By using the Platform, you agree to be bound by the applicable payment processor's terms of service. You authorize us to share necessary information with payment processors to complete transactions.

9.3 Disclaimer

We do not control and are not responsible for third-party services. We make no warranties regarding third-party services and disclaim all liability for any issues arising from your use of them, including but not limited to downtime, data handling, or actions taken by those services.

10. DISCLAIMERS

10.1 As-Is Basis

The Platform is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non‑infringement.

10.2 No Guarantees

WE DO NOT WARRANT THAT:

The Platform will meet your specific requirements

The Platform will be uninterrupted, timely, secure, or error-free

Results obtained from the Platform will be accurate or reliable

Any errors will be corrected

The Platform will be free of viruses or harmful components

10.3 Business Results

We make no guarantees regarding business results, revenue, or profitability from your use of the Platform. Your success depends on many factors outside our control. Training and content are educational in nature.

10.4 AI Disclaimer

AI-powered features may produce inaccurate, incomplete, or inappropriate content. You are solely responsible for reviewing and verifying all AI-generated content before use. AI features do not constitute professional advice of any kind.

10.5 Third-Party Platform Disclaimer

The Platform relies on third‑party infrastructure, including the HighLevel platform, over which we have no control. We make no representations or warranties regarding the availability, reliability, or performance of any third‑party platform or service.

11. LIMITATION OF LIABILITY

11.1 Exclusion of Damages

To the maximum extent permitted by law, Enable Institute shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, data, business opportunities, goodwill, or use, regardless of whether we were advised of the possibility of such damages.

11.2 Cap on Liability

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11.3 Third-Party Platform Liability

WITHOUT LIMITING THE FOREGOING, WE SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY CLAIMS, DAMAGES, OR LOSSES ARISING FROM OR RELATED TO THE UNDERLYING PLATFORM OR ANY THIRD-PARTY SERVICE, INCLUDING BUT NOT LIMITED TO OUTAGES, DATA LOSS, FEATURE CHANGES, OR DISCONTINUATION OF SERVICES.

11.4 Essential Purpose

These limitations apply even if any remedy fails of its essential purpose and regardless of the theory of liability (contract, tort, strict liability, or otherwise).

11.5 Exceptions

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence to the extent such exclusion is prohibited by applicable law.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Enable Institute, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorney fees) arising from or related to:

Your use of the Platform

Your violation of these Terms

Your violation of any law or third-party rights

Your User Content

Your communications sent through the Platform

Any dispute between you and your customers or clients

Your failure to comply with applicable data protection or privacy laws

Your failure to obtain necessary consents for communications or data processing

Actions taken by your employees, contractors, or outside assistants

This indemnification obligation survives termination of these Terms and your use of the Platform.

13. DISPUTE RESOLUTION

13.1 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us at [email protected] to attempt to resolve any dispute informally for at least thirty (30) days.

13.2 Binding Arbitration

Any dispute, claim, or controversy arising from or relating to these Terms or the Platform that cannot be resolved informally shall be resolved exclusively through binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules, to the extent permitted by law.
The arbitration shall be conducted in Boise, Idaho, unless otherwise agreed by the parties.

13.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

You waive any right to participate in a class action lawsuit or class‑wide arbitration. You also agree that no proceeding will be joined, consolidated, or combined with another proceeding without our prior written consent.

13.4 Jury Trial Waiver

YOU AND ENABLE INSTITUTE WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY PROCEEDINGS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM.

13.5 Time Limitation on Claims

Any claim or cause of action arising from or related to these Terms or the Platform must be filed within one (1) year after the date you first knew or reasonably should have known of the facts giving rise to the claim. Any claim not filed within this time period is permanently barred to the extent permitted by law.

13.6 Small Claims Exception

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within that court's jurisdiction.

13.7 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Idaho without regard to its conflict of law provisions.

14. PRIVACY AND DATA

14.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, available at https://www.enableinstitute.com/privacy

14.2 Your Responsibilities

You are responsible for:

Complying with all applicable data protection and privacy laws

Implementing appropriate privacy policies for your own customers

Obtaining all necessary consents for data collection and processing

Responding to data subject requests from your customers

Maintaining appropriate data security measures

14.3 Account Access

You grant Enable Institute and its authorized Support Providers permission to access your Account for the purposes of:

Providing technical support and troubleshooting

Ensuring compliance with these Terms

Investigating potential violations

Performing maintenance and updates

We will not access your Account for purposes unrelated to providing Services without your consent.

14.4 Account Ownership Disputes

In the event of a dispute over Account ownership (such as disputes between business partners, employer and employee, or agency and client), Enable Institute reserves the right to:

Request documentation to verify ownership, which may include: Government-issued identification Business registration documents Payment history and billing records Other documentation we deem necessary

Suspend the Account pending resolution of the dispute

Determine Account ownership in our sole discretion based on available evidence

Transfer the Account to the party we determine is the rightful owner

Our determination is final. Enable Institute is not a court and is under no obligation to adjudicate ownership disputes. We recommend disputing parties seek legal resolution if they cannot agree.

You agree to indemnify and hold Enable Institute harmless from any claims arising from our handling of Account ownership disputes.

Factors we may consider include:

Who registered the Account

Who has been paying for the Account

Business documentation showing entity ownership

Written agreements between disputing parties

If ownership cannot be reasonably determined, we may terminate the Account and delete all data after providing reasonable notice to all parties.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other documents incorporated by reference, constitute the entire agreement between you and Enable Institute regarding the Platform and supersede all prior agreements and understandings.

15.2 Modifications

We may modify these Terms at any time by posting the revised Terms on our website. Material changes will be communicated to active subscribers via email. Your continued use of the Platform after changes are posted constitutes acceptance of the modified Terms.

15.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by Enable Institute.

15.4 Severability

If any provision of these Terms is found unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

15.5 Assignment

You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms without restriction.

15.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, natural disasters, pandemic, government actions, labor disputes, internet or telecommunications failures, or actions of third-party service providers.

15.7 Notices

We may provide notices to you via email to the address associated with your Account or by posting notice on the Platform. You may provide notices to us at:

Enable Institute

13601 W McMillan Rd, STE 102 #371

Boise, Idaho, 83713

[email protected]

It is your responsibility to keep your contact information current and to periodically review the Platform for notices.

15.8 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Enable Institute. You may not represent yourself as an employee, agent, or representative of Enable Institute.

15.9 Platform Access and Branding Changes

Enable Institute reserves the right to modify, update, or change the Platform's branding, name, login URL, domain, or access methods at any time without prior notice. Such changes do not constitute a breach of these Terms. We will make reasonable efforts to communicate significant access changes to active subscribers.

15.10 Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

16. CONTACT INFORMATION

For questions about these Terms, please contact us at:

Enable Institute Email: [email protected]

BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.


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